Privacy Policy

Leather & Cord
Website: leatherandcord.co.uk
Last updated: 10-March-2026

1. Introduction

Leather & Cord ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit leatherandcord.co.uk.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy, please contact us using the details below.

Contact email: info@leatherandcord.co.uk]

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data including:

Identity Data

Name

Username or similar identifier

Contact Data

Email address

Telephone number

Billing and delivery address

Transaction Data

Details about payments and products purchased through our website.

Technical Data

IP address

Browser type and version

Time zone setting

Device information

Usage Data

Information about how you use our website, products and services.

3. How We Collect Your Data

We collect data in several ways including:

Direct interactions

You may give us your data when you:

Purchase products

Request customer support

Automated technologies

When you use our website, we may automatically collect technical data using:

Server logs

Analytics tools

4. How We Use Your Personal Data

We only use your personal data when legally permitted. Most commonly we use your data to:

Process and deliver your orders

Manage payments and refunds

Communicate with you about purchases

Improve our website and services

Comply with legal obligations

Prevent fraud or misuse

Our legal bases for processing include:

Contractual necessity – to fulfil orders

Legitimate interests – to operate and improve our business

Legal obligations – such as tax or accounting requirements

Consent – where required for marketing communications

5. Marketing Communications

We may send you marketing emails if you have:

Requested information from us, or

Purchased from us and have not opted out.

You can unsubscribe from marketing communications at any time by:

Clicking the unsubscribe link in emails

Contacting us directly

6. Cookies

Our website may use cookies to improve functionality and analyse traffic.

Cookies may be used for:

Website functionality

Analytics

Security

You can control cookies through your browser settings.

7. Sharing Your Data

We do not sell your personal data.

However, we may share your data with trusted third parties where necessary, including:

Payment processors

Delivery companies

Website hosting providers

Analytics providers

These providers only process data according to our instructions and must comply with UK data protection laws.

8. Data Security

We implement appropriate security measures to protect your personal data from:

Unauthorised access

Loss

Misuse

Alteration

Access to personal data is limited to those who have a legitimate business need.

9. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

For example:

Order records may be kept for up to 6 years to comply with UK tax laws.

10. Your Legal Rights

Under the UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to processing

Restrict processing

Request transfer of your data

Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@leatherandcord.co.uk.

11. Third-Party Links

Our website may include links to third-party websites. Clicking those links may allow third parties to collect data about you.

We are not responsible for the privacy policies of external websites.

12. Complaints

If you believe your data has been handled improperly, you have the right to complain to the UK supervisory authority:

Information Commissioner's Office

Website: https://ico.org.uk

However, we encourage you to contact us first so we can resolve the issue.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. The latest version will always be published on this page.